5 Aug
Artificial intelligence is quickly becoming integral to various business management software systems, yet it has not become a standard feature in typical Transport Management Systems (TMS). Clare Chidlow, Executive Director at Haultech, discusses why transport managers should embrace AI’s inevitable integration.
AI promises a transformative impact on TMS, enhancing efficiency and safety in logistics operations. Rather than replacing transport teams, AI will act as a crucial support tool, boosting the capabilities of existing TMS solutions. By rapidly analyzing data, AI helps fleet managers improve uptime, customer service, compliance, and safety. Algorithms can make quick calculations to optimize efficiencies far beyond human capabilities, and AI-driven algorithms can detect patterns humans might miss, offering early warnings and proactive issue resolution.
While AI will significantly support transport management, it is not intended to replace human expertise. Transport managers‘ skills and experience remain irreplaceable, and AI within a TMS will assist in operational and financial management. This allows the transport team to focus on strategic planning and day-to-day decision-making, ultimately guiding the success of the business. TMS providers aim to use AI as a powerful tool to enhance, not replace, the role of transport managers.
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source: haultech
